ZigBear Crowdfunding Terms and Conditions (Agreement) determine your use of ZigBear services at https://zigbear.com (the Site).
Policies change from time to time, and you agree that they form part of this Agreement. Each time you use ZigBear services you confirm your agreement to be bound by, and acknowledge any changes to, the Agreement (including the Policies). You also agree to familiarise yourself with and comply with the Policies relevant to your use of the Site and the services provided under this Agreement (as may be amended from time to time). You should access and read the information contained in other pages and websites referred to in this Agreement. From time to time ZigBear may amend the terms and conditions of this Agreement. Amendments will be published on the ZigBear Site. Except as stated in this Agreement, in a Policy, or as otherwise notified to you, all amendments will be effective immediately. Continued use of ZigBear services following the publication of any changes to the Terms and Conditions constitutes acceptance of those changes. You must terminate your membership with ZigBear if you do not agree with such changes to this Agreement (or any ZigBear Policies). If you continue to be a member of the ZigBear Site after any such changes to this Agreement or any ZigBear Policies, you will be considered to have accepted the amended terms as part of the Agreement. The terms of this Agreement and any of the ZigBear Policies cannot be amended, except as specifically described in or authorized by this Agreement, and only then in writing authorized by you and ZigBear. In this Agreement, a reference to “you” includes anyone acting on your behalf or with your express or implied authority. Any reference to this Agreement includes ZigBear’s Policies unless stated otherwise.
ZigBear is a Venue and a Service Provider
ZigBear is an online community crowdfunding platform and acts as a venue to allow members who comply with ZigBear Policies to raise funds to fulfill their dreams of starting, running, and growing their own business, to get projects started, or to raise funds for charitable projects. ZigBear allows individuals, groups, and organizations (“Campaign Creators”) to list campaigns and raise funds through experiences, donations, and/or services (“Rewards”) to new and existing ZigBear members (“Campaign Supporters”). ZigBear is not directly involved in the transaction between Campaign Creators and Campaign Supporters. ZigBear has no control over the quality, safety, morality, or legality of any aspect of Campaigns or Rewards listed, the truth or accuracy of the listings, the ability of Campaign Creator to complete the Campaign or Rewards, or the ability of a Campaign Supporter to actually pay promised monies. ZigBear cannot ensure that a Campaign Supporter or a Campaign Creator will actually complete a transaction. Consequently, ZigBear does not transfer legal ownership of Rewards from the Campaign Supporter to the Campaign Creator. ZigBear cannot guarantee the true identity, age, and nationality of a member. ZigBear recommends that you check the member’s bio and history on the Site for background information and do your own research before providing funds. ZigBear is a venue and as such is not responsible or liable for any content, for example, data, text, information, graphics, images, photographs, profiles, audio, video, items, and links posted by you, other members, or outside parties on ZigBear. You agree that the use of ZigBear services is at your own risk.
All funds are collected and managed for the Campaign Creator by Stripe & Paypal. When a campaign is completed, ZigBear transfers the “Net Funds” due directly to the Campaign Creator. The “Net Funds” are the amounts raised during a Campaign less than the ZigBear Fees. ZigBear shall not be liable for the interactions with any organizations and/or individuals found on or through the ZigBear service. All queries regarding funds pledged should be referred to the campaign creator at first instance and if the issue is not resolved, then ZigBear. ZigBear is not involved in the development of Campaigns. It is the responsibility of the Campaign Creator to fulfill the promises of their Campaign. ZigBear reviews Campaigns to ensure they do not violate ZigBear Terms and Conditions, however, does not investigate a Campaign Creator’s ability to complete their Campaign. ZigBear cannot be held liable for the actions of a Campaign Creator. Campaign Creators are wholly responsible for fulfilling obligations both implied and stated in any campaign listing they create. ZigBear does not oversee the performance or punctuality of Campaigns. ZigBear reserves the right to remove a campaign listing from public listings for any reason. All dealings on ZigBear are solely between you and such individuals and/or organizations. ZigBear is not responsible for any damage or loss incurred as a result of any dealings on the ZigBear platform and is under no obligation to become involved in disputes between Campaign Supporters and Campaign Creators, or between site members and any third party. In the event of a dispute, you agree that you release ZigBear employees, partners, and successors in rights from claims, damages, and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and ZigBear service. ZigBear cannot guarantee the performance or reliability of the Stripe online payment services. ZigBear cannot guarantee the full receipt of promised funds to a Campaign due to occasional failures when capturing funds from debit and credit cards. Campaign Creators and Campaign Supporters agree to be bound by and comply with the Stripe Terms of Service https://stripe.com/au/terms.
Campaign Rewards and After-Sale
By listing Campaign Rewards on the Site you warrant that you and all aspects of the Reward comply with the ZigBear published policies. You also warrant that you may legally sell the Reward(s). You must accurately describe your Rewards and all terms of sale in your Campaign Description and the Reward Description. Your listings may only include text descriptions relevant to the sale of that Reward. Each Reward must accurately and completely describe the item(s) or experience/s on offer. If the “Available” quantity is more than one or unlimited, all items and/or experiences listed in that Rewards tier must be identical. Each unique Reward must have its own listing as a new Reward. All Campaign Creators are urged to outline terms of sale for their ZigBear Campaign. These terms of sale may include, for example, shipping, returns, payment, and selling terms. Campaign Creators must create reasonable terms in good faith and must abide by such terms. All campaign terms must comply with ZigBear site-wide policies. Campaign Creators are responsible for enforcing their own reasonable campaign terms. ZigBear reserves the right to request that a Campaign Creator modify its terms and conditions. All sales are binding. The seller is obligated to ship the Reward(s) or otherwise complete the transaction with the Campaign Supporter, unless there is an exceptional circumstance, such as (a) the Campaign Supporter fails to meet the terms of the Campaign Creator’s listing (such as payment method), or (b) the Campaign Creator cannot authenticate the Campaign Supporter’s identity. The Campaign Supporter is obligated to deliver appropriate payment for Rewards purchased unless there is an exceptional circumstance. ZigBear reserves the right to restrict members sponsoring ZigBear Campaigns or revise the limitations on contributing to ZigBear Campaigns, at any time and for any reason. ZigBear may also further restrict your ability to sponsor Campaigns depending on your country of residence.
Prohibited, Questionable, and Infringing Incentives, Items, and Activities
You agree that you are solely responsible for your conduct and activities on, and regarding, ZigBear and all data, text, information, graphics, images, photographs, profiles, audio, video, items, and links (together, “Content”) that you submit, post, and display on ZigBear. Your Content and your use of ZigBear shall not:
- Be false, inaccurate, or misleading
- Be fraudulent or involve the sale of illegal, counterfeit, or stolen items
- Be obscene or contain child pornography
- Contain or transmit any code of a destructive nature that may damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data, or personal information
- Host images not part of a listing
- Infringe upon any third-party’s copyright, patent, trademark, trade secret or other proprietary or intellectual property rights or rights of publicity or privacy
- Violate this Agreement, any site policies, any community guidelines, any Campaign guidelines, or any applicable laws, statute, ordinance, or regulation (including, but not limited to, those governing export control, consumer protection, unfair competition, antidiscrimination or false advertising)
- Contain items that have been identified by your local government as hazardous to consumers and therefore subject to a recall
- Be defamatory, trade libelous, unlawfully threatening, unlawfully harassing, or impersonate or intimidate any person (including ZigBear staff or other users), or falsely state or otherwise misrepresent your affiliation with any person, through, for example, the use of a similar email address, nicknames, or creation of a false account(s) or any other method or device
- Modify, adapt or hack ZigBear or modify another website to falsely imply that it is associated with ZigBear ;
- Appear to create liability for ZigBear or cause ZigBear to lose (in whole or part) the services of ZigBear ’s ISPs or other suppliers
Payments and Fees
Registration and Campaign Contribution Fees
Registering as a ZigBear member and setting up a Campaign on ZigBear is free.
ZigBear Service Fee
ZigBear will deduct a 5% +30c standard fee directly from the donations made towards the Campaign on the ZigBear Site.
All Stripe and PayPal fees are included in the set fee mentioned
Payment of Campaign Funds
When a campaign creator has chosen to end a campaign or the time has come to an end, they have the right to choose withdrawal via PayPal or Direct Bank Account. A valid bank account will need to be provided via the campaign creator's account page.
On occasion, a pledge made by a Campaign Supporter may be returned to the Campaign Supporter by Stripe (for example if there has been fraud on their debit/credit card). In these circumstances, it may be that the amount shown on the ZigBear website will show a higher amount raised on a campaign until ZigBear is informed by Stripe of the need to adjust. Once we have been informed we will endeavor to adjust within 2 working days.